The care provider was good overall. She did a good job listening to me and suggesting the next steps for me to take. The issues come from the lab process. No one told us how much lab tests were going to cost until after we already received the stool test, leading to a test being wasted because it turned out to be unaffordable to us. I could recommend this practice to someone looking for a general appointment, but with the long wait time and pricing, I can't recommend they visit if they need lab work done. I will acknowledge that the doctor was very understanding about my nervousness about having to do blood work unexpectedly, and I appreciate the option of having numbing gel/spray (although we never went through with doing it in the end).

Two assistants did the blood work for my son. He was poked 3 times, only once semi successfully and we had to finish the lab work else where. These places need GOOD lab technicians specifically trained at blood work. Not doing all the "side work".

The providers assistant went over things thoroughly, but it was still nice to have things/plan typed out on paper

I wasn't told I would be called to schedule the xray and ultrasound. I just took the order and went and had them done

Printed copy of treatment was VERY helpful.

No care plan provided at that visit.

The front office, medical assistant, and lab people and process was good. The Doctor I saw was the problem. I will not come back because of him.

I did have to ask some clarifying questions to make sure I fully understood the care plan. But once asked, those questions were answered and I was clear on next steps.

There was no follow up directions

Horrible after visit instructions. Had to go back to pick up stool tests bc I wasn't told to get them there after the visit.