We were very happy with everything! Only recommendation is for the lab staff to offer numbing/pain options for blood draws on toddlers, nothing was said, I brought up the options I just happened to read on the flyers in the waiting room.

Our one negative was the phlebotomist was doing a lot of talking and a lot of offering options to my son until I said he does best by getting it over with. She was checking both arms multiple times and then inserted the needle and didn't get any blood out. This has never happened before. She went and got someone else who did it instantly. The autistic patient doesn't need the nervous or new phlebotomist.

I liked how all of the information was organized and given to us at the end of the appointment.

Everyone took the best care of my Daughter. We felt welcomed from the moment we entered the office. I am very grateful for the Doctor and Nurse and all of the other staff we worked with. From start to finish everyone was phenomenal

It's all good.

Really appreciated the handout after the visit was complete

I thought I understood the plan but had to call multiple times to ensure things were moving as they should be - not sure they would be if I wasnt making phone calls.

Care plan was very thorough

Good experience

The whole experience was fantastic, could not have gone any better.