Before leaving I was provided with a complete summary of my consult and plan. Also verbal and written instructions and tools needed for testing, were provided to go

This was my first time to MNGI but not my first time with the gastroenterology practice. I had been there before the other places merged together. I never had any complaints

I highly recommend this dr. & clinic. Dr. called with change in tests and he explained why and guided me through what would happen. When I called to make an appt. I felt staff was very helpful.

Complete verbal and written information on my care plan was provided and I found helpful.

I was told I would be contacted by ?? For tests. The front desk did not help me with my questions about the 3 tests and what they were for.

I was also there to have blood taken in the lab. The (nurse?tech?lab assistant?) had difficulty drawing blood, requiring at least three jabs in two different places. It may have just been my lack of good blood flow in the chosen veins, but this may have gone smoother and more quickly.The reason I am answering "Fair" on several questions does not reflect the quality of your service, it is only that I have few opportunities to recommend any medical services to any "others."

Good

Great place & extremely CLEAN! Very important to me! Had just been to Mercy/Coon Rapids - FILTHY!!!

I was 1st patient of the day. I was late due to not realizing the clinic had relocated. I was so embarrassed and everyone was so kind about my stress level about that. The intake staff, doctor, and his assistant were all so kind, understanding and accommodating. Doctor and assistant were very thorough, answered any questions and concerns I had. They did not rush the visit, even though I was late. The printout of the encounter including plan for the next year's F/U is always so helpful to me. Dr was pleased with my tests results and very encouraging about my current and future health.

Excellent experience.