Good

My previous experience with the practice was extraordinarily painful. I submitted a complaint, and filled out a prior survey and received no follow-up contact. This does not give me confidence in how you care for patients.

I just wish I wouldn't have wasted my time by coming to an appointment that wasn't prepared for what I needed done.

Everything went like clockwork.

I was very comfortable and happy with all aspects.

Only concern was the delay in hearing back regarding scheduling a CT scan. A week was too long.

Good

The written instructions for providing the testing samples were confusing and not well formatted. Each test should have its own instruction sheet rather than giving each patient all the instructions for every test. It took quite a while to figure out exactly what I needed to do.

Very happy with everyone that helped me that day and they made sure that I knew that if I had any problems to call and they would take care of it right away. Will only use MNGI.

Great experience