As a whole, the care team did very good!

All good.

I was told that I am the one to call to schedule the necessary procedure. My problem I am having is that i've tried calling to schedule the balloon endoscopy four days running and have not heard a damn thing; nothing resolved, no callback, no nothing. Not really acceptable.

I'm not sure when to come back and who to see since I keep getting different doctors every time I come.

Overall, you need to work on actually calling patients, like you say you will to schedule a follow up. If it wasn't for this NP being such a wonderful providerI probably would not recommend you to others.

*Dr. even called me after my labs came back, went over the results and went over the treatment plan again. Very thorough!

Nurse aid was having hard time entering the medication date - and did not remove meds that I am not taking any more - Care plan on visit summary did not reflect the conversation with the doctor. Referred to PCP for blood pressure concerns was never discussed during my visit.

He thought that I was doing the right thing for my recovery

Your staff is so efficient that if they used a revolving door they couldn't have been more timely and precise.

I really liked that the same staffer did my initial intake, prepped the room, executed my discharge, and did my blood draw. It made me feel much more comfortable having the same person throughout the process.