Everything was exceptional!!! The only thing was finding the building.

*Melissa was a good source of information. She patiently answered my questions. I appreciated that.

I am still not sure how severe my problem is. My impression was that I would need another scan of my upper GI according to what the doctor at United Hospital said to determine if it was worse or better.

My Rx was sent to wrong pharm., staff did not read MD's notes. Delayed me in starting Rx by 12 days.

I have confidence in your staff they all have been helpful -

There is a "gap" in communication between the assistant and the nurse ordering/forwarding the correct amount of medication, (30 instead of 90 days requested by the person who sends the orders to Walmart Pharma.

Good

I called to file a complaint after *Dr. Vang's neglect landed me in the Urgent Care and emergency surgery. No one followed up.

I would have preferred to see *Dr. Phalen but he's booked for a few months.

From past APPTS. I don't think they give patients enough time to fully recover - recuperate after having procedures. - I feel the staff is pushing to get you out of there quickly = 45 mins. MAX. Last time I didn't feel quite ready to leave & was dizzy etc. I'm sure this is an admin. cost thing that they push the staff so its averaged out per patient for insurance reasons to stay profitable. 45 mins. isn't enough time - at least give an hour!