Doctors are great. Clinic receptionists in person are great. Seems to be lots of confusion with phone staff and excuses given (not work/know this doctor) & poor followup schedule appts./surgery. Also drs. time delay between actual visit doctors says and when you actually get in for appt./surgery.

Having a summary of my office visit helped in my understanding of what happened during the appointment, as well as next steps.

It was very good to receive written follow up information as it is hard to process everything during an office visit. I appreciate this extra attention to good procedure.

Good

I didn't know labs/bone scans were being requested, wish that would have been communicated in my appt.

Very good dr. we will always see!

I am very frustrated that I have sent an email and left two messages to find out next steps to get a diagnosis. I am in a lot of discomfort and have been disappointed in the lack of follow up on reviewing my X-ray and giving me next steps. That is my only concern with this visit. Everything else was awesome.

Hard to get appts. & prompt call backs.

My PCP gave better answers - did not care for me or my issues.

Getting a appt. was very hard to see my dr. I called for 3 months to see *Dr. Pico otherwise everything was PERFECT.